BMW Service
Count on BMW Service to keep you confidently on the road. With our personalized offers and BMW BMW Proactive
Care™ commitment, we guarantee your BMW receives the precise maintenance, repair, or service it needs.
Rest assured, you're always in excellent hands.
Book Your Appointment
Our service pledge to you.
With BMW Proactive Care, you receive proactive support in every situation. Whether in the event of an error
message in the vehicle, the next due service appointment, a breakdown or an accident. We offer you the ideal
solution for your BMW. Relax. We care. Lay back and enjoy the benefits of BMW Service with Proactive Care.
Getting in touch.
We will proactively contact you either via the My BMW App[1], by email or send a message directly to
your vehicle.
Service appointment.
Schedule your appointment online, through the My BMW App or contact your preferred BMW Retailer directly.
Digital service.
So you've handed your vehicle over to the service centre? We'll keep you updated on the progress of the
service and the resulting cost.
*Subject to availability. Participating Retailers only.
BMW Value Service
With BMW Value Service Packages, you select the services you want, and a BMW Certified Technician will ensure
your vehicle stays as ultimate as ever. BMW Value Service Packages offer long-term value and lasting peace of
mind along with a 2-years limited Parts & Labour Warranty. [2]
BMW Service Inclusive
Extend your scheduled maintenance with an extended coverage option that can double your allotted coverage
period. BMW Service Inclusive consists of maintenance work and services for your BMW (including oil, labour, and
all necessary Original BMW Parts). BMW Service Inclusive Scheduled Maintenance includes package options that can
extend up to 8-years or 160,000 km (whichever comes first). BMW Service Inclusive can be purchased anytime
during the No-Charge Scheduled Maintenance [3] period up to 3 years/40,000 km or up to 15-months
after No-Charge Scheduled Maintenance expiry, regardless of mileage.
Additional Services for your BMW
Original BMW Accessories
From tailor-made accessories to equipment for any season. Check out all the products that enhance your BMW
experience.
Learn More
BMW Warranty
Whether you drive a European luxury vehicle, a domestic SUV, a hybrid, a commercial vehicle or a daily commuter,
we can help you extend your protection and drive with confidence long after your factory warranty expires.
Learn More
Tire Centre
On smooth tarmac, gravel, snow or ice. Original BMW star-marked tires ensure a secure grip and peak performance
in any weather. Book your personal changeover today.
Book Your Service
Is Your BMW in need of body or paintwork repairs?
Our BMW Approved Certified Collision Repair Centres are CSN Advance on Rock Bay and Craftsman Collision Colwood.
CSN Advance and Craftsman Collision are authorized repair centres for BMW Victoria vehicles and several major
insurance companies. They are up to date in collision repair knowledge and technology. This includes analyzing
the damage, structural repair process, corrosion protection, steel and aluminum welding, matching your vehicle's
paint finish, and checking safety features such as airbag deployment, seatbelts and anti-lock braking systems.
Contact Us
[1] The My BMW App is optimized for BMW vehicles from 2016 model year and newer in conjunction with the option
ConnectedDrive Services and a compatible smartphone. Available apps and services are subject to change, may vary
by location or other factors. May require additional services, plans, subscriptions and vehicle options, and may
only be operable in conjunction with certain smartphones and operating systems (smartphone not provided). Not
all apps or services may be available for all BMW models.
[2] All packages, excluding oil and filter changes, include a two-year, unlimited mileage, parts and labour
warranty against defects in material and workmanship. Prices listed are manufacturer's suggested package pricing
in Canadian dollars. BMW Retailers are free to set their own prices. Pricing may vary for certain model
variants. Certain limitations may apply. Please contact your local BMW Victoria for complete details and
pricing. BMW Value Service Packages are available only at participating BMW Retailers in Canada. Applicable
taxes are extra. Additional costs may be required for other replacement parts and related services no included.
[3] New Internal Combustion Engines and Plug-in Hybrid Electric BMW vehicles (model year 2027 and newer)
purchased from an authorized BMW Retailer in Canada are covered by a No-Charge Scheduled Maintenance plan for 2
years or 40,000 kilometers, whichever comes first. New Internal Combustion Engines and Plug-in Hybrid Electric
BMW vehicles (model year 2022 to 2026) purchased from an authorized BMW Retailer in Canada are covered by a
No-Charge Scheduled Maintenance plan for 3 years or 60,000 kilometers, whichever comes first. New Battery
Electric BMW vehicles (model year 2022 and newer) purchased from an authorized BMW Retailer in Canada are
covered by a No-Charge Scheduled Maintenance plan for 3 year, unlimited kilometers. The maintenance schedule
intervals are based on normal driving conditions and operations. Additional maintenance not identified by the
vehicles on-board maintenance system, or wear and tear items such as brakes, clutch, and wipers will not be
covered. Coverage begins on the date of sale, or the date the vehicle is placed in service as a demonstrator or
company vehicle, whichever comes first.
