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Organized an X2 test drive. Tony had car ready. Was very knowledgeable and patient. I decided to purchase the car. No pressure, totally transparent. David, Sales Manager and Adam, Finance were equally patient and kind. Buying a car at BMW Victoria was actually a fun experience. The car was ready a few hours later. Paperwork was seamless and the delivery presentation total class. Buying a new BMW is always a great moment, but BMW Victoria was truly exceptional.
in the last week
BMW Victoria exceeded my expectations on every level. 10+/10. As soon as I was greeted by Reuben I felt welcomed at the showroom. The whole team went above and beyond offering the best service. I would highly recommend anyone who wants exceptional customer service to visit this location. Thank you Reuben, David, Josh and everyone else! I love my 2021 x5 and look forward to a lifelong partnership!
3 weeks ago
Ruben and David were just so helpful. The knowledge they have of what they are selling is really amazing. It made our process of buying very pleasant and exciting. They dedicated the time to sit down with us for however long it took just to make sure we were comfortable and happy with what we were doing. The service at BMW Victoria is absolutely amazing. Every single person on that team works so hard to make the customers feel welcomed and happy. Trust me, when I say every single person, I mean it. We went to sooo many dealerships that I have to say, BMW is doing something different. The service is outstanding. A dream come true!! Thanks so much for everything.
a month ago
My experience at BMW of Victoria was excellent. It was a pleasure dealing with David , Reuben and Josh. I truly feel that they went above and beyond to meet and exceed my expectations. David was by far one of the best sales managers I have dealt with in my 30 plus years of purchasing vehicles, and Reuben impressed me and continues to impress me with his after sales service. Josh did an excellent job of explaining things and meeting our needs. I would not hesitate to recommend them. I am extremely enjoying my 2021 M5 Competition and look forward to dealing with them again in the future.
2 months ago
We had the pleasure of taking possession of our new 2021 BMW X5 just over a week ago. We both absolutely love the car! Ruben Little was the salesperson we worked with. The experience of working with him was amazing, he is very knowledgeable, thorough and helpful. Any questions we had for him he responded to us immediately. Our Financial Service Manager, Josh Cole was very helpful as well as we completed our paperwork. We highly recommend Ruben and the staff at BMW Victoria.
3 months ago
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